Refund Policy

Refund Policy

Last Updated: June 2026

Thank you for shopping at GTA5MODSWORLD.

We are committed to providing high-quality digital products and excellent customer support. If you experience any issues with your purchase, our support team will work with you to resolve them as quickly as possible.

7-Day Refund Guarantee

We offer a 7-day refund period from the date of purchase for eligible products.

To request a refund, please contact our support team and provide your order details along with a description of the issue you are experiencing.

Eligible Refund Cases

A refund may be approved if:

  • The purchased product does not function as described.

  • The product is incompatible with your game setup and our team is unable to resolve the issue.

  • Important advertised features are not working correctly.

  • You encounter a technical issue that cannot be fixed by our support team.

  • The product cannot be installed or used despite following our provided instructions.

  • A compatibility problem exists with your platform or software that cannot be resolved.

  • Our support team confirms that the issue cannot be corrected.

In all cases, customers are encouraged to contact support before requesting a refund so we can attempt to resolve the issue first.

Non-Refundable Cases

Refund requests may not be approved under the following circumstances:

  • More than 7 days have passed since the purchase date without any support request.

  • The product is functioning correctly as described.

  • The issue is caused by third-party software, modifications, plugins, or files not provided by GTA5MODSWORLD.

  • The issue results from incorrect installation or failure to follow provided instructions.

  • The customer simply no longer wishes to use the product.

  • The customer requests a refund without providing a valid reason.

  • The customer refuses troubleshooting assistance or does not provide information needed to investigate the issue.

  • The issue has been successfully resolved by our support team.

Support First Policy

Our goal is to solve problems before issuing refunds whenever possible.

If you experience any difficulties, please contact our support team first. Most installation, compatibility, and configuration issues can be resolved quickly with assistance from our team.

Refund Processing

Once your refund request has been reviewed and approved:

  • The refund will be issued to the original payment method used during purchase.

  • Processing times may vary depending on your payment provider or financial institution.

  • Most refunds are completed within 5–10 business days.

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.

  2. Contact your payment provider or credit card company.

  3. Contact your bank, as processing times may vary.

  4. If you still have not received your refund, contact our support team.

Extended Support Cases

If our support team is actively working on resolving your issue, the refund eligibility period may be extended while the investigation is in progress.

Contact Us

If you have any questions regarding this Refund Policy or require assistance with your purchase, please contact us:

📧 Email: support@gta5modsworld.com

📱 WhatsApp Support: +91 997678XXXX

⏱ Average Response Time: Within 24–48 Hours

We appreciate your trust in GTA5MODSWORLD and remain committed to providing reliable products and professional customer support.